Helpful Advice for Moms Visiting the ER
Sooner or later, in our role as parents, most of us will find ourselves in the heart-pounding situation of rushing our child to the emergency room (ER).
It’s a moment that can send shivers down our spines, but with a bit of preparation and much love, we can navigate these stressful moments gracefully.
After all, nearly 30 million children visit the ER annually in the United States, and knowing what to expect can make all the difference.
Tips to Navigate Your Child’s ER Visit Like a Pro
Here are some important tips to help you feel more prepared when the unexpected happens:
Plan Ahead and Consider a Pediatric Emergency Room
Knowing the location of your nearest ER is crucial. Consider choosing a facility with pediatric specialists on staff, like Prestige ER in Plano and Mesquite, where your child can receive specialized care tailored to their needs.

Call Your Pediatrician
Your pediatrician can offer valuable advice over the phone and even notify the ER staff of your impending arrival, ensuring a smoother transition once you arrive. You can also use our online check-in form; our staff will be ready at the door to receive you.
However, don’t waste time trying to reach your pediatrician in severe emergencies. Instead, call 911 or rush your child to the nearest ER.
Stay Calm and Reassure Your Child
Children look to us for comfort and reassurance, so it’s essential to remain calm and explain what to expect in simple terms. Let them know that everyone at the ER is there to help.

Leave Siblings at Home
Arrange childcare for siblings so you can focus solely on your child’s needs during the ER visit. Remember, you must stay with your child during their ER visit.
Bring Important Information
Have your child’s medical history, list of medications, allergies, and insurance information ready. This helps the ER staff provide the best possible care.
Also, please give our ER staff detailed information on how and when the emergency happened. No detail is too small, but remember to provide information concisely and in chronological order so they can make informed decisions regarding your child’s care.
Comfort Items Make a World of Difference
If your child has a favorite toy, blanket, or comfort item, bring it along to help them feel more secure during their time at the ER.
Familiar and reassuring items can help reduce the stress associated with an ER visit.

Speak Up for Your Child
You know your child best, so don’t hesitate to advocate for their needs and express any concerns you may have to the ER staff.
We encourage you to ask pertinent questions, but please remember that our staff’s priority is to tend to your child, so don’t get frustrated if you don’t receive an immediate response.
Follow Up with Your Pediatrician
After the ER visit, be sure to follow up with your pediatrician to discuss the diagnosis and any further recommendations for your child’s care.
You can also request that our staff send your doctor a copy of the diagnosis, treatment, and post-care recommendations.
In times of crisis, having a trusted pediatric emergency room to turn to can provide immense comfort. At Prestige ER, we understand children’s unique needs and offer pediatric emergency services at our facilities in Plano and Mesquite.
With compassionate doctors and nurses dedicated to providing the best possible care, Prestige ER strives to make your trip to the ER as pleasant and comfortable as possible.
